Care and maintenance
as a robot manufacturer, we attach importance to ensuring that customers can maintain and safely maintain and upgrade their robotic equipment.To this end, we provide the following detailed maintenance and maintenance guidelines, including common maintenance items and maintenance or upgrade hardware. Please read it carefully.
1 Common maintenance items and recommendation cycles
| Maintenance Project | Description | Recommended cycle |
|---|---|---|
| Visual inspection | Check whether the robot has obvious damage, foreign body accumulation or wear | Daily |
| Structural cleaning | Use clean and dry fabrics to clean the robot structure components to avoid moisture and erosion cleaner | Daily |
| Fastener components check | Check and fasten all bolts and connectors | Daily |
| Lubrication | Lubrication of joints and mobile components, use the lubricant recommended by the manufacturer | every 3 months |
| Cable and wiring check | Check the cable and wiring to ensure no damage or wear | month |
| Electrical connection check | Make sure that all electrical connections are firm, non -corrosive or damaged | Monthly |
| Software Update | Check and update the control software and applications | When there is update each time |
| Software Data Backup | Regular backup key software configuration and data | Season |
| Firmware update | regular inspection and update firmware to obtain the latest functions and security patch | each time it is updated |
| Sensor and device check | Check the sensor and other key devices to ensure normal work | monthly |
| Emergency stop function test | Regular test emergency stop function to ensure its reliability | Month |
| Environmental conditions monitoring | Monitoring working environment temperature, humidity, dust, etc. to ensure the operating specifications of the robot. | Continuous monitoring |
| Safety configuration review | regular inspection and confirmation of the safety configuration of the robot, such as speed limit and working scope settings | Month |
| Practice of Preventive Maintenance Plan | Perform regular inspections and maintenance according to the manufacturer's maintenance plan | According to the manufacturer guide |
2 Guide to change the robot hardware independently
We understand that customers may have the need to upgrade or repair robotic hardware by themselves.Before performing any upgrade operation, please read the relevant parameters of the product in detail and confirm whether it is allowed to perform such operations with our official personnel.The product failure without official permission may lead to product failure and not within the scope of warranty.
Material requirements
official manufacturing or recommended materials: All the accessories and components required for maintenance and upgrades must be made or clearly recommended by our official.This includes but not limited to electronic components, sensors, motors, connectors and any other replaceable components.
Material acquisition: Customers can purchase the maintenance and upgrade materials required for purchasing through our official channels.This ensures the quality and compatibility of the accessories.
repair or upgrade process
Customer maintenance: Customers should be responsible for completing maintenance work.We will provide detailed maintenance guidance and manuals to guide customers to complete the maintenance steps.
follow official guidance: maintenance operations should strictly follow the official guidance we provide.Any operation from official guidance may cause equipment damage.
liability and warranty policy
Division of responsibilities:
manufacturer: provide official guidance, official manufacturing or recommended materials for maintenance and upgrading, and deal with problems caused by manufacturing defects.
Customer: Responsible for completing maintenance in accordance with official guidance and using official accessories.
Warranty Policy:
Maintenance is effective: Only when the maintenance operation follows our guidance and uses official accessories, the warranty is valid.
warranty is invalid: If the customer fails to operate in accordance with the official guidance, or uses unofficial accessories for maintenance or upgrade, any damage will not be within the scope of warranty.
Precautions
Safety First: Before performing any maintenance or upgrade operation, make sure to follow all security guides, including power off and appropriate protection equipment.
technical support: If you encounter problems during maintenance, it is recommended to stop operation and contact our technical support team to seek help.
We strongly recommend that customers follow these guidelines strictly to ensure the safety and effective operation of robotic equipment.Improper maintenance operations can cause device damage and affect the warranty state.For further guidance or support, please contact our professional and technical team in time.