Maintenance and Care

As a robotics manufacturer, we emphasize the importance of our customers being able to properly and safely maintain and upgrade their robotic equipment. Therefore, we provide a detailed maintenance and care guide, including common maintenance tasks and sections on repairing or upgrading hardware. Please read carefully for:

Maintenance Item Description Recommended Frequency
Visual Inspection Check for obvious damage, foreign object accumulation, or wear. Daily
Structural Cleaning Clean robot structural parts with a clean, dry cloth. Avoid moisture and corrosive cleaners. Daily
Fastener Check Check and tighten all bolts and connectors. Daily
Lubrication Lubricate joints and moving parts with manufacturer-recommended lubricant. Every 3 months
Cable and Wiring Check Inspect cables and wiring for damage or wear. Monthly
Electrical Connection Check Ensure all electrical connections are secure and undamaged. Monthly
Software Update Check and update control software and applications. As updates are available
Software Data Backup Regularly backup key software configurations and data. Quarterly
Firmware Update Regularly check and update firmware for new features and security patches. As updates are available
Sensor and Device Check Inspect sensors and other critical devices for proper operation. Monthly
Environmental Conditions Monitoring Monitor temperature, humidity, dust, etc., in the working environment to meet robot operating specifications. Continuous monitoring
Safety Configuration Review Regularly check and confirm the robot's safety configurations, such as speed limits and work range settings. Monthly
Preventive Maintenance Plan Execution Perform regular checks and maintenance according to the manufacturer's maintenance plan. According to manufacturer guidelines

2 Repair and Modification

We understand customers may need to upgrade or repair their robot hardware themselves. Before any upgrade, please read product specifications carefully and confirm with our officials if such operations are allowed. Unauthorized operations may lead to product failure and are not covered by the warranty.

Material Requirements

  • Officially Manufactured or Recommended Materials: All parts and components for repairs and upgrades must be officially made or recommended by us.
  • Material Procurement: Customers can purchase necessary materials through our official channels to ensure quality and compatibility.

Repair or Upgrade Process

  • Customer Repairs: Customers are responsible for completing repairs, guided by our detailed manuals.
  • Follow Official Guidance: Repairs must adhere strictly to our official guidance to prevent damage.

Liability and Warranty Policy

  • Liability Division: Manufacturer provides official guidance and deals with defects; customers are responsible for following this guidance using official parts.
  • Warranty: Valid only when repairs follow our guidance using official parts.

Considerations

  • Safety First: Follow all safety guidelines before any repair or upgrade, including powering off and using proper protective gear.
  • Technical Support: If issues arise during repairs, contact our technical support team for help.

Customers are strongly advised to follow these guidelines to ensure the safe and effective operation of their robot equipment.


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