Maintenance and care
Robot Maintenance and Maintenance Guide
As a robot manufacturer, we value ensuring that our customers can properly and safely maintain and upgrade their robotic equipment. To this end, we provide the following detailed maintenance and upkeep guide, including common maintenance items and sections for repairing or upgrading hardware. Please read it carefully.
1 Common maintenance items and recommended cycles
| Maintenance item | Description | Recommended cycle |
|---|---|---|
| Visual inspection | Inspect the robot for obvious damage, accumulation of foreign matter, or wear and tear. | Daily |
| Structural Cleaning | Clean the structural parts of the robot using a clean, dry cloth to avoid moisture and erosion. | Daily |
| Fastener Inspection | Inspect and tighten all bolts and connections. | Daily |
| Cable and Wiring Inspection | Inspect cables and wiring to make sure they are not damaged or frayed. | Monthly |
| Software Updates | Check and update control software and applications. | Every time there is an update |
| Software data backup | Regularly back up critical software configurations and data. | Monthly |
| Firmware Updates | Regularly check and update firmware to get the latest features and security patches. | Every time there is an update |
| Emergency stop function test | Regularly test the emergency stop function to ensure its reliability. | Daily |
| Safety configuration review | Regularly check and confirm the safety configuration of the robot, such as speed limit and working range settings. | Monthly |
| Environmental condition monitoring | Monitor the temperature, humidity, dust, etc. of the working environment to ensure compliance with the robot's operating specifications. | Continuous Monitoring |
2 Guide to changing robot hardware independently
We understand that customers may have the need to upgrade or repair robot hardware by themselves. Before performing any upgrade operation, please be sure to read the relevant parameters of the product in detail and confirm with our official personnel whether such operation is allowed. Operation without official permission may cause product failure and will not be covered by the warranty.
Material Requirements Officially manufactured or recommended materials: All accessories and components required for repairs and upgrades must be officially manufactured or expressly recommended by us. This includes, but is not limited to, electronic components, sensors, motors, connections and any other replaceable parts. Material acquisition: Customers can purchase the required repair and upgrade materials through our official channels. This ensures the quality and compatibility of the accessories.
Repair or Upgrade Process Customer Self-Repair: The customer is responsible for completing the repair. We will provide detailed maintenance instructions and manuals to guide customers through the repair steps. Follow official guidance: Repair operations should strictly follow the official guidance provided by us. Any deviation from official guidance may result in damage to the equipment.
3 Liability and Warranty Policy
Division of responsibilities
- Manufacturer: Provides official guidance for repairs and upgrades, officially manufactured or recommended materials, and handles issues caused by manufacturing defects
- Customer: Responsible for completing repairs in accordance with official instructions and using official accessories.
- Warranty Policy:
- WARRANTY VALID: The warranty is only valid if the repair operation fully follows our instructions and uses official accessories.
- Warranty void: If the customer fails to operate according to official instructions, or uses unofficial accessories for repair or upgrade, any damage caused will not be covered by the warranty.
4 Notes
- SAFETY FIRST: Before performing any repair or upgrade operations, be sure to follow all safety guidelines, including removing power and using appropriate protective gear.
- Technical Support: If you encounter problems during the repair process, it is recommended to stop operation and contact our technical support team for help.
We strongly recommend that customers strictly follow these guidelines to ensure safe and efficient operation of robotic equipment. Improper repair operations may cause equipment damage and affect warranty status. If you need further guidance or support, please contact our professional technical team in time.